![]() ![]() If the issue is still happening we would appreciate it if you could share a short video showing the issue and in case the problem is not happening when rolling back to version 31.0.101.4577 a short video showing the software working as it should so we can have a better understanding in case this needs to be tested. As for the driver use Display Driver uninstaller to uninstall the previous driver version and then reinstall version 31.0.101.4644. Intel has released yesterday a new graphics driver for its Arc GPUs (Arc A380, A770, A750, A310, A770M, A570M, A550M, A530M, A730M, A370M, A350M) and integrated GPUs (11th Gen, 12th Gen and 13th Gen). ![]() I understand that the issue started with the latest driver 31.0.101.4644, if you roll back to the previous driver 31.0.101.4577 is the issue not happening? In order to rule out possible driver or software issues I would advise that you completely uninstall the Apple Music software and reinstall it on your system. For Intel Graphics driver installation instructions, see How to Install an Intel® Graphics Driver. This download installs the Intel® Graphics DCH Driver for Windows® 10 & Windows 11 for the Intel® NUC 11 Pro Kits & Mini PC - NUC11TN. I see you are experiencing a black screen for a couple of seconds before the Apple Music software opens up. Thank you for posting on the Intel® ARC™ Graphics Communities. ![]()
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